casino scorer | Privacy Policy and How We Protect Your Data

1 Introduction & Scope

This privacy policy applies to all services on the Casino Scorer platform — including the website, mobile app, and any other digital channel. By using casinoscorer.bet, you agree to this privacy policy.

This policy was created with Bangladeshi users in mind. Our goal is to be clear about what we do — and don't do — with your information.

Casino Scorer may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or a notice on the website.

Please Remember: In this policy, "we" or "Casino Scorer" refers to the entity operating casinoscorer.bet. "You" refers to any registered or unregistered user.

2 What Information We Collect

Casino Scorer collects two types of data — information you provide directly, and information collected automatically.

Information Provided Directly

Data Type	When Collected	Why It's Needed
Full Name	At Registration	Account Verification
Mobile Number	During Registration & Payment	OTP & Transaction Verification
Date of Birth	At Registration	Age Verification (18+)
National ID / Passport	During KYC Verification	Identity verification
Mobile banking details	On deposits/withdrawals	Financial Transactions

Automatically Collected Information

IP address and location data (up to country/city level).
Browser & device information (model, operating system).
Activity logs on the platform — games played and pages visited.
Session duration and frequency.
Information collected via cookies and tracking pixels.

3 How We Use Your Data

Casino Scorer uses your data only for the following purposes:

Account Management: Registration, login, password reset, and profile updates.
Transaction Processing: Processing and confirming deposits and withdrawals.
Identity & Age Verification: To comply with KYC requirements.
Fraud Prevention: Detecting and blocking suspicious activity.
Service Improvement: Analyzing your usage patterns to improve the platform.
Contact: Sending important updates, promotions, and support messages.
Legal Obligations: Meeting regulatory authority requirements.
Responsible Gaming: Identifying signs of problem gaming and providing support.

We never share your information with third parties for marketing purposes without your consent.

4 Cookie Policy

Casino Scorer uses cookies on its website. Cookies are small text files stored in your browser that help make your experience smoother.

Cookies We Use

Essential Cookies: For login sessions and security — these cannot be disabled.
Performance Cookies: To monitor site loading speed and performance.
Functional Cookies: To remember your preferred language and settings.
Analytics Cookies: For analyzing user behavior (anonymized data).

You can disable non-essential cookies through your browser settings, though this may limit some features on Casino Scorer.

Please Note: We never use third-party advertising cookies — your browsing history is never shared with other companies.

5 Data sharing & disclosure

Casino Scorer does not sell your personal data. However, limited information may be shared in the following cases:

When information may be shared

Payment processors: Solely for transaction verification with mobile banking services such as Mobile Pay, Nagad, and Rocket.
KYC Provider: With accredited third-party identity verification providers — for verification purposes only.
Legal authorities: Upon a valid court order, government investigation, or lawful request from a regulatory authority.
Fraud Prevention: Anonymized data shared with industry-wide anti-fraud databases.
Business Succession: If the company merges or is sold — you will be notified in advance.

Only the minimum necessary information is shared in these cases — never more.

6 Data Retention Period

How long Casino Scorer retains your data depends on the type of data and the purpose for which it was collected:

Account Information: For as long as your account is active, and up to 5 years after it is closed.
Transaction History: A minimum of 7 years as required by financial regulations.
KYC documents: Up to 5 years after account closure.
Support Conversations: Up to 2 years after resolution.
Cookie data: Up to 1 year.

After the applicable retention period, your data is securely deleted or fully anonymized.

7 Your Data Rights

Casino Scorer respects your data rights. You have the following rights:

Right to Access

You can request a copy of the information we hold about you at any time.

Right to Rectification

If any of your information is incorrect, you can have it corrected — through your profile settings or by contacting support.

Right to Erasure

After closing your account, you may request that your data be deleted (except where required by law).

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Data Portability

You can request a download of a copy of your data.

Opt out of marketing

To stop receiving promotional emails or messages, you can opt out from your settings.

To exercise any of your data rights, email us at: privacy@casinoscorer.bet — we respond within 30 days.

8 Security Measures

Casino Scorer uses industry-leading technology to protect your data:

256-bit SSL/TLS encryption: All data transfers are encrypted.
AES-256 data encryption: Sensitive data stored on servers is encrypted.
Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
Regular Security Audits: Third-party penetration testing.
Firewall & DDoS protection: Server-level protection against cyber attacks.
Restricted staff access: Only authorized personnel can access your data.

Keep in mind — no online system is 100% secure. Use a strong password and never share it with anyone.

9 Child Protection

Casino Scorer strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

If a minor has created an account using false information and we become aware of it, we will immediately close the account and delete all associated data.

For Parents: If you believe your child is using Casino Scorer, please contact support@casinoscorer.bet immediately.

10 Changes to the Privacy Policy

Casino Scorer may update this Privacy Policy at any time. Depending on the nature of the changes, we will:

For minor changes: a notice will be posted on the website and the "Last Updated" date on the page will be revised.
For major changes: full details will be sent to your registered email.
Continued use of Casino Scorer after any policy update will be considered acceptance of the revised policy.

We recommend checking this page periodically and reviewing the "Last Updated" date.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

Email: privacy@casinoscorer.bet
General Support: support@casinoscorer.bet
Response Time: Within 72 hours (typically within 24 hours)

Our privacy team accepts and responds to queries in Bengali.

Casino Scorer's Privacy Policy — Your Data, Your Rights

Table of Contents